Cancellation and Refund Policy

We understand that circumstances may change, and you may need to cancel or request a refund for astrology services. Please review our cancellation and refund policy below:

1. Cancellation Policy

• Consultation Appointments: If you need to cancel or reschedule your consultation appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

• Written Reports or Services: For written reports or services, such as personalized horoscopes or astrological analyses, cancellations must be made before work has commenced. Once work has begun, cancellations may not be possible, and refunds may be subject to discretion.

2. Refund Policy

• Consultation Services: Refunds for consultation services will be provided in accordance with the following conditions:

  • If you cancel your appointment at least 24 hours in advance, you may be eligible for a full refund.
  • Refunds for cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee or may not be issued, depending on the circumstances.

• Written Reports or Services: Refunds for written reports or services will be provided in accordance with the following conditions:

  • If you cancel your order before work has commenced, you may be eligible for a full refund.
  • Once work has begun on your order, refunds may be issued at our discretion, depending on the extent of work completed and the circumstances of the cancellation.

3. Refund Process

• To request a cancellation or refund, please contact our customer support team at [Insert Contact Information] and provide details of your request.
• Refunds will be processed using the original payment method within [Insert Number] business days of approval.
• Please note that processing times for refunds may vary depending on your financial institution.

4. Exceptions

• Technical Issues: If our services are unavailable due to technical issues or unforeseen circumstances on our end, you may be eligible for a full or partial refund, depending on the extent of the disruption.
• Dissatisfaction: If you are dissatisfied with the quality of our services, please contact us to discuss your concerns. We will make every effort to address your issues and may offer a refund or alternative resolution at our discretion.

5. Contact Us

If you have any questions or concerns about our cancellation and refund policy, please contact our customer support team at [Insert Contact Information]. We are here to assist you and ensure your satisfaction with our astrology services.

By using our astrology services, you acknowledge that you have read, understood, and agree to be bound by our cancellation and refund policy. This policy is subject to change without prior notice.